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Public Utility Commission of Texas

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SUBMIT A COMPLAINT WITH THE PUCT

If you can't resolve your issue directly with your utility, you can submit a complaint with the PUCT's Office of Consumer Assistance (OCA).

Learn your rights as a consumer and how the PUCT's complaint process works, from submitting a complaint to getting answers, reaching a resolution, and closing your case.

Electricity

PUCT oversees electric companies and may be able to assist you.

Telephone

Do you have a complaint about your local telephone service?

Water

Do you have a concern about water quality, service, or billing?

Do Not Call

On the No-Call List and receiving unwanted telephone calls.

Commissioners

The 5 PUCT commissioners are appointed by the governor to six-year, staggered terms.

Thomas J. Gleeson

Chairman

Kathleen Jackson

Commissioner

Courtney K. Hjaltman

Commissioner

Morgan Johnson

Commissioner

Patrick Rhode

Commissioner
Upcoming Events
All Events

PUCT is commited to involving the public in the decision-making processes.

PUCT Quick Links

OPEN MEETING
Agendas, Minutes, and Broadcast

ASSISTANCE
Paying Your Bill

NEWS RELEASES
PUCT Press Releases

CCN MAPPING
Resources

INTERCHANGE
Filer Application

Submit a PIA Request
through JustFOIA

Frequently Asked Questions
FAQs

EMPLOYMENT OPPORTUNITIES
We Are Hiring


Learn more about what we're doing at the Public Utility Commission of Texas (PUCT) in PUCurrenT, a quarterly newsletter that shares how PUCT staff protect customers, foster competition, and promote high quality utility infrastructure for all Texans.