AWS Support
| Change |
Description |
Date |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 152 new permissions to the following services to perform actions that help
troubleshoot customer issues related to billing, administrative,
and technical support:
-
Amazon Application Recovery Controller (ARC) β To debug issues related to Amazon Application Recovery Controller (ARC).
-
AWS Backup β To debug issues related to AWS Backup.
-
Amazon Bedrock β To debug issues related to Amazon Bedrock.
-
Amazon Bedrock AgentCore β To debug issues related to Amazon Bedrock AgentCore.
-
AWS Certificate Manager β To debug issues related to AWS Certificate Manager.
-
AWS CloudFormation β To debug issues related to AWS CloudFormation.
-
CloudWatch Application Signals β To debug issues related to CloudWatch Application Signals.
-
Amazon CloudWatch RUM β To debug issues related to Amazon CloudWatch RUM.
-
Amazon Cognito β To debug issues related to Amazon Cognito.
-
Amazon Connect β To debug issues related to Amazon Connect.
-
AWS Cost Explorer β To debug issues related to AWS Cost Explorer.
-
AWS Cost Optimization Hub β To debug issues related to AWS Cost Optimization Hub.
-
AWS Directory Service β To debug issues related to AWS Directory Service.
-
Amazon EC2 β To debug issues related to Amazon EC2.
-
Amazon EC2 Auto Scaling β To debug issues related to Amazon EC2 Auto Scaling.
-
Amazon Elastic Container Service β To debug issues related to Amazon Elastic Container Service.
-
AWS End User Messaging Social β To debug issues related to AWS End User Messaging Social.
-
Amazon GuardDuty β To debug issues related to Amazon GuardDuty.
-
AWS IAM Identity Center β To debug issues related to AWS IAM Identity Center.
-
Amazon Kinesis Data Streams β To debug issues related to Amazon Kinesis Data Streams.
-
AWS Network Firewall β To debug issues related to AWS Network Firewall.
-
Oracle Database@AWS β To debug issues related to Oracle Database@AWS.
-
AWS Private CA Connector for SCEP β To debug issues related to AWS Private CA Connector for SCEP.
-
Amazon Q in Connect β To debug issues related to Amazon Q in Connect.
-
AWS RTB Fabric β To debug issues related to AWS RTB Fabric.
-
Amazon SageMaker β To debug issues related to Amazon SageMaker.
-
AWS Security Hub CSPM β To debug issues related to AWS Security Hub CSPM.
-
Amazon Simple Email Service β To debug issues related to Amazon Simple Email Service.
-
AWS Support authorization β To debug issues related to
AWS Support authorization.
-
AWS Systems Manager β To debug issues related to AWS Systems Manager.
-
Amazon Textract β To debug issues related to Amazon Textract.
-
AWS Trusted Advisor β To debug issues related to AWS Trusted Advisor.
-
AWS Well-Architected Tool β To debug issues related to AWS Well-Architected Tool.
-
Amazon WorkSpaces β To debug issues related to Amazon WorkSpaces.
|
October 26, 2026 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added new permissions to the following services to perform actions that help
troubleshoot customer issues related to billing, administrative,
and technical support:
-
Amazon API Gateway β To debug issues related to Amazon API Gateway.
-
AWS AppConfig β To debug issues related to AWS AppConfig.
-
AWS Backup β To debug issues related to AWS Backup.
-
Amazon Bedrock β To debug issues related to Amazon Bedrock.
-
Amazon Bedrock AgentCore β To debug issues related to Amazon Bedrock AgentCore.
-
AWS Certificate Manager β To debug issues related to AWS Certificate Manager.
-
Amazon Q Developer in chat applications β To debug issues related to Amazon Q Developer in chat applications.
-
AWS CloudTrail β To debug issues related to .
-
Amazon CloudWatch β To debug issues related to Amazon CloudWatch.
-
Amazon Connect β To debug issues related to Amazon Connect.
-
AWS Database Migration Service β To debug issues related to AWS Database Migration Service.
-
Amazon DataZone β To debug issues related to Amazon DataZone.
-
Amazon EC2 β To debug issues related to Amazon EC2.
-
Amazon EKS β To debug issues related to Amazon EKS.
-
Elastic Load Balancing β To debug issues related to Elastic Load Balancing.
-
AWS Lambda β To debug issues related to AWS Lambda.
-
Amazon Managed Streaming for Apache Kafka β To debug issues related to Amazon Managed Streaming for Apache Kafka.
-
Amazon OpenSearch Service β To debug issues related to Amazon OpenSearch Service.
-
Oracle Database@AWS β To debug issues related to Oracle Database@AWS.
-
Amazon Quick β To debug issues related to Amazon Quick.
-
Amazon Redshift Serverless β To debug issues related to Amazon Redshift Serverless.
-
Amazon S3 Files β To debug issues related to Amazon S3 Files.
-
Savings Plans β To debug issues related to Savings Plans.
-
AWS Security Agent β To debug issues related to AWS Security Agent.
-
AWS Shield β To debug issues related to AWS Shield.
-
AWS Sustainability β To debug issues related to AWS Sustainability.
|
August 19, 2026 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 217 new permissions to the following services to perform actions that help
troubleshoot customer issues related to billing, administrative,
and technical support:
-
AWS DevOps Agent β To debug issues related to AWS DevOps Agent.
-
Amazon API Gateway β To debug issues related to Amazon API Gateway.
-
AWS Batch β To debug issues related to AWS Batch.
-
Amazon Bedrock β To debug issues related to Amazon Bedrock.
-
AWS Certificate Manager β To debug issues related to AWS Certificate Manager.
-
AWS CloudFormation β To debug issues related to AWS CloudFormation.
-
Amazon CloudFront β To debug issues related to Amazon CloudFront.
-
AWS CloudTrail β To debug issues related to AWS CloudTrail.
-
Amazon Cognito Identity Pools β To debug issues related to Amazon Cognito Identity Pools.
-
AWS Control Catalog β To debug issues related to AWS Control Catalog.
-
AWS Elastic Beanstalk β To debug issues related to AWS Elastic Beanstalk.
-
Amazon EMR Serverless β To debug issues related to Amazon EMR Serverless.
-
AWS Entity Resolution β To debug issues related to AWS Entity Resolution.
-
Amazon EventBridge Streaming for Apache Kafka β To debug issues related to Amazon EventBridge Streaming for Apache Kafka.
-
AWS Identity Store β To debug issues related to AWS IAM Identity Center.
-
Amazon Kendra β To debug issues related to Amazon Kendra.
-
AWS Key Management Service β To debug issues related to AWS Key Management Service.
-
Amazon Managed Streaming for Apache Kafka β To debug issues related to Amazon Managed Streaming for Apache Kafka.
-
AWS Marketplace β To debug issues related to AWS Marketplace.
-
Amazon OpenSearch Service β To debug issues related to Amazon OpenSearch Service.
-
Amazon OpenSearch Serverless β To debug issues related to Amazon OpenSearch Serverless.
-
Amazon Personalize β To debug issues related to Amazon Personalize.
-
AWS Private Certificate Authority β To debug issues related to AWS Private Certificate Authority.
-
Amazon S3 Tables β To debug issues related to Amazon S3 Tables.
-
Amazon SageMaker β To debug issues related to Amazon SageMaker.
-
AWS Security Incident Response β To debug issues related to AWS Security Incident Response.
-
AWS Sustainability β To debug issues related to AWS Sustainability.
-
Amazon VPC Lattice β To debug issues related to Amazon VPC Lattice.
-
AWS WAF β To debug issues related to AWS WAF.
|
June 22, 2026 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 146 new permissions to the following services to perform actions that help
troubleshoot customer issues related to billing, administrative,
and technical support:
-
Amazon Managed Workflows for Apache Airflow Serverless β To debug issues related to Amazon Managed Workflows for Apache Airflow Serverless.
-
β To debug issues related to .
-
Amazon Bedrock Agent Core β To debug issues related to Amazon Bedrock Agent Core.
-
Campaigns β To debug issues related to Campaigns.
-
AWS Control Tower β To debug issues related to AWS Control Tower.
-
AWS Device Farm β To debug issues related to AWS Device Farm.
-
Amazon EC2 β To debug issues related to Amazon EC2.
-
Amazon Elastic Container Service β To debug issues related to Amazon Elastic Container Service.
-
Amazon EKS β To debug issues related to Amazon EKS.
-
AWS Lambda β To debug issues related to AWS Lambda.
-
Amazon Macie β To debug issues related to Amazon Macie.
-
Amazon RouteΒ 53 Recovery Control Config β To debug issues related to Amazon RouteΒ 53 Recovery Control Config.
-
Amazon RouteΒ 53 Recovery Readiness β To debug issues related to Amazon RouteΒ 53 Recovery Readiness.
-
Amazon RouteΒ 53 Resolver β To debug issues related to Amazon RouteΒ 53 Resolver.
-
Amazon RouteΒ 53 Global Resolver β To debug issues related to Amazon RouteΒ 53 Global Resolver.
-
Amazon S3 on Outposts β To debug issues related to Amazon S3 on Outposts.
-
AWS Security Hub CSPM β To debug issues related to AWS Security Hub CSPM.
-
Amazon Simple Email Service β To debug issues related to Amazon Simple Email Service.
-
Amazon Pinpoint SMS Voice β To debug issues related to Amazon Pinpoint SMS Voice.
-
Amazon EC2 Systems Manager for SAP β To debug issues related to Amazon EC2 Systems Manager for SAP.
-
Amazon WorkSpaces β To debug issues related to Amazon WorkSpaces.
|
April 21, 2026 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 105 new permissions to the following services to perform actions that help
troubleshoot customer issues related to billing, administrative,
and technical support:
-
Amazon Bedrock β To troubleshoot issues related to Amazon Bedrock.
-
Amazon Braket β To debug issues related to Amazon Braket.
-
Amazon Connect β To debug issues related to Amazon Connect.
-
Amazon Aurora DSQL β To troubleshoot issues related to Amazon Aurora DSQL.
-
AWS Compute Optimizer β To debug issues related to AWS Compute Optimizer.
-
Amazon Connect β To debug issues related to Amazon Connect.
-
Amazon EBS β To debug issues related to Amazon EBS.
-
Amazon EC2 β To troubleshoot issues related to Amazon EC2.
-
Amazon EKS β To debug issues related to Amazon EKS.
-
AWS Elastic Beanstalk β To debug issues related to AWS Elastic Beanstalk.
-
AWS Glue β To troubleshoot issues related to AWS Glue.
-
AWS IoT Greengrass β To debug issues related to AWS IoT Greengrass.
-
AWS Invoicing β To debug issues related to AWS Invoicing.
-
Amazon Kinesis Video Streams β To debug issues related to Amazon Kinesis Video Streams.
-
AWS License Manager β To debug issues related to AWS License Manager.
-
Amazon MemoryDB β To troubleshoot issues related to Amazon MemoryDB.
-
Multi-party approval β To debug issues related to Multi-party approval.
-
Amazon MQ β To troubleshoot issues related to Amazon MQ.
-
Oracle Database@AWS β To troubleshoot issues related to Oracle Database@AWS.
-
AWS Payment Cryptography β To debug issues related to AWS Payment Cryptography.
-
Amazon RDS β To debug issues related to Amazon RDS.
-
AWS Tax Settings β To troubleshoot issues related to AWS Tax Settings.
|
January 29, 2026 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 145 new permissions to the following services to perform actions that help
troubleshoot customer issues related to billing, administrative,
and technical support:
-
AWS Amplify β To troubleshoot issues related to AWS Amplify.
-
AWS AppSync β To debug issues related to AWS AppSync.
-
AWS Outposts β To debug issues related to AWS Outposts.
-
AWS Clean Rooms β To troubleshoot issues related to AWS Clean Rooms.
-
AWS Compute Optimizer β To debug issues related to AWS Compute Optimizer.
-
Amazon Connect β To debug issues related to Amazon Connect.
-
Amazon DynamoDB β To debug issues related to Amazon DynamoDB.
-
Amazon EMR β To troubleshoot issues related to Amazon EMR.
-
Amazon Location Service β To troubleshoot issues related to Amazon Location Service.
-
Amazon GuardDuty β To debug issues related to Amazon GuardDuty.
-
AWS Network Firewall β To debug issues related to AWS Network Firewall.
-
AWS HealthOmics β To troubleshoot issues related to AWS HealthOmics.
-
AWS Organizations β To debug issues related to AWS Organizations.
-
Amazon S3 β To debug issues related to Amazon S3.
-
Amazon S3 Tables β To debug issues related to Amazon S3 Tables.
-
Amazon S3 Vectors β To debug issues related to Amazon S3 Vectors.
-
Amazon SageMaker AI β To troubleshoot issues related to Amazon SageMaker AI.
-
AWS Security Hub CSPM β To troubleshoot issues related to AWS Security Hub CSPM.
-
Amazon SES β To debug issues related to Amazon SES.
-
AWS Signer β To debug issues related to AWS Signer.
-
AWS STS β To troubleshoot issues related to AWS STS.
|
December 08, 2025 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 125 new permissions to the following services to perform actions that help
troubleshoot customer issues related to billing, administrative,
and technical support:
-
Artificial intelligence for IT operations(AIOps) β To debug issues related to Artificial intelligence for IT operations(AIOps).
-
AWS Backup gateway β To troubleshoot issues related to AWS Backup gateway.
-
CloudFormation β To debug issues related to CloudFormation.
-
Amazon Cognito Identity β To debug issues related to Amazon Cognito Identity.
-
Amazon Cognito β To troubleshoot issues related to Amazon Cognito.
-
AWS Backup β To debug issues related to AWS Backup.
-
Directory Service β To debug issues related to Directory Service.
-
Amazon EC2 β To debug issues related to Amazon EC2.
-
AWS FIS β To troubleshoot issues related to AWS FIS.
-
Amazon FSx β To troubleshoot issues related to Amazon FSx.
-
AWS Global Accelerator β To debug issues related to AWS Global Accelerator.
-
AWS Identity Store β To debug issues related to AWS Identity Store.
-
AWS Invoicing β To debug issues related to AWS Invoicing.
-
AWS Lake Formation β To troubleshoot issues related to AWS Lake Formation.
-
AWS Network Firewall β To debug issues related to AWS Network Firewall.
-
Oracle Database@AWS β To troubleshoot issues related to Oracle Database@AWS.
-
Amazon S3 β To debug issues related to Amazon S3.
-
Amazon SES β To troubleshoot issues related to Amazon SES.
-
AWS IAM Identity Center β To troubleshoot issues related to AWS IAM Identity Center.
|
Sep 30, 2025 |
|
AWSSupportAccess β
Update to an existing policy
|
Added permissions for the support-console API to the AWSSupportAccess managed policy.
|
July 18, 2025 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 25 new permissions to the following services to perform actions that help
troubleshoot customer issues related to billing, administrative,
and technical support:
-
CloudFormation β To debug issues related to CloudFormation.
-
AWS Config β To troubleshoot issues related to AWS Config.
-
Amazon OpenSearch Service β To debug issues related to Amazon OpenSearch Service.
-
AWS Glue β To debug issues related to AWS Glue.
-
AWS IAM β To troubleshoot issues related to AWS IAM.
-
Amazon Pinpoint β To troubleshoot issues related to Amazon Pinpoint.
-
AWS Outposts β To debug issues related to AWS Outposts.
-
AWS STS β To debug issues related to AWS STS.
For more information, see Permission changes for AWSSupportServiceRolePolicy.
|
Jul 15, 2025 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 257 new permissions to the following services to perform actions that help
troubleshoot customer issues related to billing, administrative,
and technical support:
-
AWS App Runner β To debug issues related to AWS App Runner.
-
AWS AppSync β To troubleshoot issues related to AWS AppSync.
-
AWS Batch β To debug issues related to AWS Batch.
-
Amazon Bedrock β To troubleshoot issues related to Amazon Bedrock.
-
Amazon CloudFront β To debug issues related to Amazon CloudFront.
-
AWS CodePipeline β To troubleshoot issues related to AWS CodePipeline.
-
AWS Config β To troubleshoot issues related to AWS Config.
-
Amazon Connect β To debug issues related to Amazon Connect.
-
AWS DataSync β To debug issues related to AWS DataSync.
-
Direct Connect β To troubleshoot issues related to the Direct Connect.
-
Amazon EC2 β To troubleshoot issues related to the Amazon EC2.
-
AWS Fault Injection Service β To debug issues related to the AWS Fault Injection Service.
-
AWS Firewall Manager β To troubleshoot issues related to the AWS Firewall Manager.
-
AWS Glue β To debug issues related to the AWS Glue.
-
Amazon GuardDuty β To debug issues related to the Amazon GuardDuty.
-
EC2 Image Builder β To troubleshoot issues related to the EC2 Image Builder.
-
AWS IoT β To troubleshoot issues related to the AWS IoT.
-
AWS IoT FleetWise β To debug issues related to the AWS IoT FleetWise.
-
Amazon CloudWatch Logs β To debug issues related to the Amazon CloudWatch Logs.
-
AWS Elemental MediaLive β To debug issues related to the AWS Elemental MediaLive.
-
Network Flow Monitor β To troubleshoot issues related to the Network Flow Monitor.
-
AWS Network Manager β To troubleshoot issues related to AWS Network Manager.
-
Amazon CloudWatch Observability Admin Service β To troubleshoot issues related to the Amazon CloudWatch Observability Admin Service.
-
AWS Parallel Computing Service β To debug issues related to the AWS Parallel Computing Service.
-
Amazon Redshift Serverless β To troubleshoot issues related to the Amazon Redshift Serverless.
-
Amazon Redshift β To troubleshoot issues related to the Amazon Redshift.
-
AWS Resilience Hub β To debug issues related to the AWS Resilience Hub.
-
AWS Identity and Access Management Roles Anywhereβ To debug issues related to the AWS Identity and Access Management Roles Anywhere.
-
Amazon S3 on Outposts β To troubleshoot issues related to the Amazon S3 on Outposts.
-
Amazon S3 β To troubleshoot issues related to the Amazon S3.
-
Amazon S3 Tablesβ To troubleshoot issues related to the Amazon S3 Tables.
-
Amazon SageMaker AI β To debug issues related to the Amazon SageMaker AI.
-
AWS Security Hub CSPM β To debug issues related to the AWS Security Hub CSPM.
-
Amazon SQS β To debug issues related to the Amazon SQS.
-
AWS Systems Manager Incident Manager β To troubleshoot issues related to the AWS Systems Manager Incident Manager.
-
AWS Systems Manager Quick Setup β To debug issues related to the AWS Systems Manager Quick Setup.
-
AWS Systems Manager β To debug issues related to the AWS Systems Manager.
-
Amazon WorkSpaces Thin Client β To troubleshoot issues related to the Amazon WorkSpaces Thin Client.
-
Amazon Timestream β To debug issues related to the Amazon Timestream.
-
AWS Telco Network Builder β To troubleshoot issues related to the AWS Telco Network Builder.
-
AWS Transfer Family β To debug issues related to the AWS Transfer Family.
-
Amazon VPC Lattice β To troubleshoot issues related to the Amazon VPC Lattice.
|
Jun 17, 2025 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 88 new permissions to the following services to perform actions that help
troubleshoot customer issues related to billing, administrative,
and technical support:
-
Amazon Bedrock β To troubleshoot issues related to Amazon Bedrock.
-
Amazon Connect β To debug issues related to Amazon Connect.
-
Amazon DataZone β To debug issues related to Amazon DataZone.
-
Amazon EC2 β To troubleshoot issues related to the Amazon EC2.
-
Amazon EKS β To debug issues related to the Amazon EKS.
-
AWS Glue β To troubleshoot issues related to AWS Glue.
-
Amazon Managed Service for Apache Flink β To troubleshoot issues related to the Amazon Managed Service for Apache Flink.
-
AWS Lambda β To debug issues related to the AWS Lambda.
|
Nov 25, 2024 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 79 new permissions to the following services to perform actions that help
troubleshoot customer issues related to billing, administrative,
and technical support:
-
Amazon OpenSearch Serverless β To troubleshoot issues related to
Amazon OpenSearch Serverless.
-
AWS AppConfig β To debug issues related to AWS AppConfig.
-
Application Signalsβ To debug issues related to Application Signals.
-
Amazon Athena β To troubleshoot issues related to the Amazon Athena.
-
Amazon CloudWatch β To debug issues related to the Amazon CloudWatch.
-
Amazon DynamoDB β To troubleshoot issues related to Amazon DynamoDB.
-
Amazon EC2 β To troubleshoot issues related to the Amazon EC2.
-
AWS IoT β To debug issues related to the AWS IoT.
-
AWS Lambda β To troubleshoot issues related to the AWS Lambda.
-
AWS Launch Wizard β To troubleshoot issues related to the AWS Launch Wizard.
-
AWS Security Hub CSPM β To debug issues related to AWS Security Hub CSPM.
-
Amazon WorkSpaces β To debug issues related to the Amazon WorkSpaces.
|
Oct 8, 2024 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 79 new permissions to the following services to perform actions that help
troubleshoot customer issues related to billing, administrative,
and technical support:
-
AWS account β To troubleshoot issues related to the
AWS account.
-
AWS Auto Scaling β To debug issues related to AWS Auto Scaling.
-
Amazon Bedrock β To debug issues related to Amazon Bedrock.
-
AWS CodeConnections β To troubleshoot issues related to the AWS
CodeConnections.
-
AWS Deadline Cloud β To debug issues related to the
AWS Deadline Cloud.
-
Amazon Elastic Kubernetes Service β To troubleshoot issues related to Amazon Elastic Kubernetes Service.
-
Elastic Load Balancing β To troubleshoot issues related to the Elastic Load Balancing.
-
AWS Free Tier β To debug issues related to the AWS Free Tier.
-
Amazon Inspector β To troubleshoot issues related to the Amazon Inspector.
-
Amazon OpenSearch Ingestion β To troubleshoot issues related to the
Amazon OpenSearch Ingestion.
-
Amazon WorkSpaces β To debug issues related to Amazon WorkSpaces.
-
AWS X-Ray β To debug issues related to the AWS X-Ray.
|
Aug 5, 2024 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 17 new permissions to the following services to perform actions that help
troubleshoot customer issues related to billing, administrative,
and technical support:
-
Amazon CloudWatch Network Monitor β To troubleshoot issues related to the
Network Monitor service.
-
Amazon CloudWatch Logs β To debug issues related to Amazon CloudWatch Logs.
-
Amazon Managed Streaming for Apache Kafka β To debug issues related to Amazon Managed Streaming for Apache Kafka.
-
Amazon Managed Service for Prometheus β To troubleshoot issues related to the Amazon Managed Service for Prometheus.
|
Mar 22, 2024 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 63 new permissions to the following services to perform actions that help
troubleshoot customer issues related to billing, administrative,
and technical support:
-
AWS Clean Rooms β To troubleshoot issues related to the AWS
Clean Rooms.
-
AWS CodeConnections β To troubleshoot issues related to AWS CodeConnections.
-
Amazon EKS β To debug issues related to Amazon EKS.
-
Image Builder β To debug issues related to the Image Builder.
-
Amazon Inspector2 β To troubleshoot issues related to Amazon Inspector2.
-
Amazon Inspector Scan β To debug issues related to the Amazon Inspector Scan.
-
Amazon CloudWatch Logs β To troubleshoot issues related to Amazon CloudWatch Logs.
-
AWS Outposts β To troubleshoot issues related to the AWS Outposts.
-
Amazon RDS β To debug issues related to Amazon RDS.
-
AWS IAM Identity Center β To troubleshoot issues related to AWS IAM Identity Center.
-
Amazon S3 Express β To debug issues related to Amazon S3 Express.
-
AWS Trusted Advisor β To troubleshoot issues related to AWS Trusted Advisor.
|
Jan 17, 2024 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 126 new permissions to the following services to perform actions that help
troubleshoot customer issues related to billing, administrative,
and technical support:
-
AWS Direct Connect β To troubleshoot issues related to the AWS Direct Connect
service.
-
Amazon SageMaker AI β To troubleshoot issues related to Amazon SageMaker AI service.
-
Amazon AppStream β To debug issues related to Amazon AppStream.
-
AWS Resource Explorer β To debug issues related to the AWS Resource Explorer.
-
Amazon Redshift serverless β To troubleshoot issues related to
Amazon Redshift serverless.
-
Amazon ElastiCache β To debug issues related to the Amazon ElastiCache.
-
Amazon Comprehend β To troubleshoot issues related to Amazon Comprehend.
-
Amazon EC2 β To troubleshoot issues related to the Amazon EC2.
-
Amazon Elastic Kubernetes Service β To debug issues related to Amazon Elastic Kubernetes Service.
-
AWS Elastic Disaster Recovery β To troubleshoot issues related to AWS Elastic Disaster Recovery.
-
AWS AppSync β To debug issues related to AWS AppSync.
-
Amazon CloudWatch Logs β To troubleshoot issues related to Amazon CloudWatch Logs.
-
AWS Health β To debug issues related to the AWS Health
Service.
-
Connect Customer β To debug issues related to the Connect Customer.
-
AWS Snowball Edge β To troubleshoot issues related to AWS Snowball Edge.
-
AWS HealthImaging β To troubleshoot issues related to
AWS HealthImaging.
|
Dec 6, 2023 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 163 new permissions to the following services to perform
actions that help troubleshoot customer issues related to billing,
administrative, and technical support:
-
Amazon CloudFront β To troubleshoot issues related to the CloudFront service.
-
Amazon EC2 β To troubleshoot issues related to Amazon EC2 service.
-
Amazon AppStream β To debug issues related to Amazon AppStream.
-
AWS WAF β To debug issues related to the AWS
Web Application Firewall.
-
Connect Customer β To troubleshoot issues related to Connect Customer.
-
AWS IoT β To debug issues related to the AWS IoT.
-
Amazon RouteΒ 53 β To troubleshoot issues related to Amazon RouteΒ 53.
-
AWS Verified Access β To troubleshoot issues related to the
AWS Verified Access service.
-
Amazon Simple Email Service β To debug issues related to Amazon Simple Email Service.
-
AWS Elastic Beanstalk β To troubleshoot issues related to AWS Elastic Beanstalk.
-
Amazon DynamoDB β To debug issues related to Amazon DynamoDB.
-
AWS EC2 Image Builder β To troubleshoot issues related to AWS EC2 Image Builder.
-
AWS Outposts β To debug issues related to the AWS Outposts Service.
-
AWS Glue β To debug issues related to the AWS Glue.
-
AWS Directory Service β To troubleshoot issues related to AWS Directory Service.
-
AWS Elastic Disaster Recovery β To troubleshoot issues related to AWS Elastic Disaster Recovery.
-
AWS Step Functions β To debug issues related to AWS Step Functions.
-
Amazon EMR β To troubleshoot issues related to Amazon EMR.
-
Amazon Relational Database Service β To troubleshoot issues related to Amazon Relational Database Service.
-
Amazon EC2 Systems Manager β To debug issues related to Amazon EC2 Systems Manager.
|
Oct 27, 2023 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 176 new permissions to the following services to perform
actions that help troubleshoot customer issues related to billing,
administrative, and technical support:
-
AWS Glue β To troubleshoot issues related to the AWS Glue service
-
Amazon EMR β To troubleshoot issues related to Amazon EMR service.
-
Amazon Security Lake β To debug issues related to
Amazon Security Lake.
-
AWS Systems Manager β To debug issues related to the Systems Manager service.
-
Amazon Verified Permissions β To troubleshoot issues related to
Amazon Verified Permissions.
-
AWS IAM Access Analyzer β To debug issues related to the
IAM Access Analyzer service.
-
AWS Backup β To troubleshoot issues related to AWS Backup.
-
AWS Database Migration Service β To troubleshoot issues related to the DMS service.
-
Amazon DynamoDB β To debug issues related to Dynamo DB.
-
Amazon Elastic Container Registry (Amazon ECR) β To troubleshoot issues related to Amazon Elastic Container Registry (Amazon ECR).
-
Amazon Elastic Container Service β To debug issues related to Amazon Elastic Container Service.
-
Amazon Elastic Kubernetes Service β To troubleshoot issues related to Amazon Elastic Kubernetes Service.
-
Amazon EMR Serverless β To debug issues related to the
Amazon EMR Serverless Service.
-
AWS Identity and Access Management β To troubleshoot issues related to
AWS Identity and Access Management.
-
AWS Network Firewall β To troubleshoot issues related to
AWS Network Firewall.
-
AWS HealthOmics β To debug issues related to
AWS HealthOmics.
-
Amazon Quick β To debug issues related to Amazon Quick.
-
Amazon Relational Database Service β To troubleshoot issues related to Amazon Relational Database Service.
-
Amazon Redshift β To troubleshoot issues related to Amazon Redshift.
-
Amazon Redshift Serverless β To debug issues related to Amazon Redshift
Serverless.
-
Amazon SageMaker AI β To debug issues related to Amazon SageMaker AI.
|
Aug 28, 2023 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 141 new permissions to the following services to perform
actions that help troubleshoot customer issues related to billing,
administrative, and technical support:
-
Lambda β To troubleshoot issues related to
Lambda service.
-
Amazon Lex β To troubleshoot issues related to
Amazon Lex service.
-
AWS Transfer β To debug issues related to Transfer service.
-
AWS Amplify β To debug issues related to Amplify service.
-
Amazon EventBridge Pipes β To troubleshoot permissions and billing issues
related to Pipes.
-
Amazon EventBridge β To debug issues related to Amazon EventBridge
-
Amazon CloudWatch Logs β To troubleshoot issues related to
Amazon CloudWatch Logs.
-
AWS Systems Manager β To troubleshoot issues related to Systems Manager.
-
Amazon CloudWatch β To debug issues related to CloudWatch.
-
Amazon ElastiCache β To troubleshoot issues related to Amazon ElastiCache.
-
Amazon Athena β To debug issues related to Athena.
-
AWS Elastic Disaster Recovery β To troubleshoot issues related to Elastic Disaster Recovery.
-
Amazon CloudWatch β To troubleshoot configurations of Amazon CloudWatch.
-
Amazon EC2 β To debug issues related to the EC2 service.
-
AWS Certificate Manager β To troubleshoot issues related to Certificate
Manager.
-
Amazon EventBridge Scheduler β To troubleshoot issues related to EventBridge Scheduler.
-
Amazon OpenSearch Service β To troubleshoot issues related to OpenSearch.
-
Amazon EventBridge Schemas β To debug issues related to EventBridge Schemas.
-
AWS User Notifications β To troubleshoot issues related to
User Notifications.
-
Amazon CloudWatch Application Insights β To troubleshoot issues related to CloudWatch Application Insights.
-
Amazon DynamoDB β To troubleshoot issues related to DynamoDB.
-
Amazon DocumentDB Elastic Clusters β To troubleshoot issues related to
DocumentDB Elastic Clusters.
|
June 26, 2023 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 53 new permissions to the following services to perform
actions that help troubleshoot customer issues related to billing,
administrative, and technical support:
-
Auto Scaling β To troubleshoot issues related to
Auto Scaling service.
-
Amazon CloudWatch β To troubleshoot issues related to
Amazon CloudWatch.
-
AWS Compute Optimizer β To troubleshoot issues related to Compute Optimizer.
-
Amazon CloudWatch Evidently β To troubleshoot issues related to
Evidently.
-
EC2 Image Builder β To troubleshoot issues related to
Image Builder service.
-
AWS IoT TwinMaker β To troubleshoot issues related to AWS IoT TwinMaker.
-
Amazon CloudWatch Logs β To troubleshoot issues related to
Amazon CloudWatch Logs.
-
Amazon Pinpoint β To troubleshoot issues related to Amazon Pinpoint.
-
AWS OAM Link β To debug issues related to OAM resources.
-
AWS Outposts β To troubleshoot issues related to AWS Outposts.
-
Amazon RDS β To debug issues related to Amazon RDS.
-
AWS Resource Explorer β To troubleshoot issues related to Resource Explorer.
-
Amazon CloudWatch RUM β To troubleshoot configurations of RUM service
resources.
-
Amazon SNS β To troubleshoot issues related to Amazon SNS.
-
Amazon CloudWatch Synthetics β To troubleshoot issues related to CloudWatch
Synthetics.
|
May 02, 2023 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 52 new permissions to the following services to perform
actions that help troubleshoot customer issues related to billing,
administrative, and technical support:
-
AWS Backup gateway β To troubleshoot issues related to
Backup gateway.
-
Amazon S3 β To debug issues related to Amazon S3.
-
AWS Transform MGN β To troubleshoot issues related to
MGN.
-
AWS Clean Rooms β To debug issues related to AWS Clean Rooms;
-
AWS Systems Manager for SAP β To troubleshoot issues related to
AWS Systems Manager for SAP.
-
Amazon VPC Lattice β To debug issues related to Amazon VPC Lattice.
|
March 16, 2023 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 220 new permissions to the following services to perform
actions that help troubleshoot customer issues related to billing,
administrative, and technical support:
-
Amazon Athena β To enable AWS Support to develop tools
that can be used to help customers with their queries
related to Athena.
-
Amazon Chime β To troubleshoot issues related to
Amazon Chime.
-
Amazon CloudWatch Internet Monitor β To debug issues related to Internet Monitor.
-
Amazon Comprehend β To troubleshoot issues related to
Amazon Comprehend.
-
Amazon Elastic Compute Cloud β To debug issues related to Transit Gateway
Connect and multicast features.
-
Amazon EventBridge Pipes β To troubleshoot issues related to
EventBridge Pipes.
-
Amazon Interactive Video Service β To enable AWS Support to query Amazon IVS
resources to troubleshoot customer issues.
-
Amazon FSx β To enable AWS Support to develop tools to
support importing and exporting for an Amazon FSx data
repository.
-
Amazon GameLift Servers β To troubleshoot issues related to
Amazon GameLift Servers.
-
AWS Glueβ To troubleshoot issues related to AWS Glue
Data Quality.
-
Amazon Kinesis Video Streamsβ To troubleshoot issues related to
Kinesis Video Streams.
-
Amazon Managed Service for Prometheus β To troubleshoot issues related to
Amazon Managed Service for Prometheus.
-
Amazon Managed Streaming for Apache Kafka β To troubleshoot issues related to Amazon MSK
Connect.
-
AWS Network Manager β To troubleshoot issues related to
Network Manager.
-
Amazon Nimble Studio β To debug issues related to Nimble Studio.
-
Amazon Personalize β To debug issues related to
Amazon Personalize.
-
Amazon Pinpoint β To troubleshoot issues related to
Amazon Pinpoint.
-
AWS HealthOmics β To troubleshoot issues related to
HealthOmics.
-
Amazon Transcribe β To debug issues related to
Amazon Transcribe.
|
January 10, 2023 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 47 new permissions to the following services to perform
actions that help troubleshoot customer issues related to billing,
administrative, and technical support:
-
AWS Transform MGN β To troubleshoot
replication and launch issues.
-
AWS CloudFormation hooks β To enable AWS Support to develop
automation tools that can help resolve issues.
-
Amazon Elastic Kubernetes Service β To troubleshoot issues related to
Amazon EKS.
-
AWS IoT FleetWise β To troubleshoot
issues related to AWS IoT FleetWise.
-
AWS Mainframe Modernization β To debug issues related to AWS Mainframe Modernization.
-
AWS Outposts β To help AWS Support get a list of dedicated
hosts and assets.
-
AWS Private 5G β To troubleshoot
issues related to Private 5G.
-
AWS Tiros β To debug issues
related to Tiros.
|
October 4, 2022 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 46 new permissions to the following services to perform
actions that help troubleshoot customer issues related to billing,
administrative, and technical support:
-
Amazon Managed Streaming for Apache Kafka β To troubleshoot issues related to
Amazon MSK.
-
AWS DataSync β To troubleshoot issues related to
DataSync.
-
AWS Elastic Disaster Recovery β To troubleshoot replication and launch
issues.
-
Amazon GameSparks β To troubleshoot issues related
to GameSparks.
-
AWS IoT TwinMaker β To debug issues related to
AWS IoT TwinMaker.
-
AWS Lambda β To view the configuration of a function
URL to troubleshooting issues.
-
Amazon Lookout for Equipment β To troubleshoot issues related to
Lookout for Equipment.
-
Amazon RouteΒ 53 and Amazon RouteΒ 53 Resolver β To get resolver
configurations so that AWS Support can check the DNS
resolution behavior of a VPC.
|
August 17, 2022 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added new permissions to the following services to perform actions
that help troubleshoot customer issues related to billing,
administrative, and technical support:
-
Amazon CloudWatch Logs β To help troubleshoot CloudWatch Logs related
issues.
-
Amazon Interactive Video Service β To help Support check existing Amazon IVS
resources for support cases regarding fraud or compromised
accounts.
-
Amazon Inspector β To troubleshoot Amazon Inspector related
issues.
Removed permissions for services, such as Amazon WorkLink. Amazon WorkLink was
deprecated on April 19, 2022.
|
June 23, 2022 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 25 new permissions to the following services to perform
actions that help troubleshoot customer issues related to billing,
administrative, and technical support:
-
AWS Amplify UI Builder β To troubleshoot issues
related to component and theme generation.
-
Amazon AppStream β To troubleshoot issues by retrieving
resources for features that launched recently.
-
AWS Backup β To troubleshoot issues related to backup
jobs.
-
AWS CloudFormation β To perform diagnostics on issues
related to IAM, extension, and versioning.
-
Amazon Kinesis β To troubleshoot issues related to
Kinesis.
-
AWS Transfer Family β To troubleshoot issues related to
Transfer Family.
|
April 27, 2022 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 54 new permissions to the following services to perform
actions that help troubleshoot customer issues related to billing,
administrative, and technical support:
-
Amazon Elastic Compute Cloud
-
AWS Network Manager β To troubleshoot issues related to
Network Manager.
-
Savings Plans β To get metadata about outstanding
Savings Plans commitments.
-
AWS Serverless Application Repository β To improve and support response actions
as part of researching and resolving support cases.
-
Amazon WorkSpaces Web β To debug and troubleshoot issues
with WorkSpaces Web services.
|
March 14, 2022 |
|
AWSSupportServiceRolePolicy β
Update to an existing policy
|
Added 74 new permissions to the following services to perform
actions that help troubleshoot customer issues related to billing,
administrative, and technical support:
-
AWS Transform MGN β To support agentless replication in the
MGN.
-
AWS CloudFormation β To perform diagnostics on IAM,
extension, and versioning related issues.
-
Amazon CloudWatch Logs β To validate resource policies.
-
Amazon EC2 Recycle Bin β To get metadata about Recycle
Bin retention rules.
-
AWS Elastic Disaster Recovery β To troubleshoot replication and launch
problems in customer accounts.
-
Amazon FSx β To view the description of Amazon FSx
snapshots.
-
Amazon Lightsail β To view metadata and
configurations details for Lightsail buckets.
-
Amazon Macie β To view Macie configurations, such as
classification jobs, custom data identifiers, regular
expressions and findings.
-
Amazon S3 β To gather metadata and configurations for
Amazon S3 buckets.
-
AWS Storage Gateway β To view metadata about customers'
automatic tape creation policies.
-
Elastic Load Balancing β To view the description of resource
limits when using the Service Quotas console.
For more information, see Permission changes for AWSSupportServiceRolePolicy.
|
February 17, 2022 |
|
Change log published
|
Change log for the AWS Support managed policies.
|
February 17, 2022 |