Users not receiving activation emails
Problem: Users are not receiving activation emails
Solutions:
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Verify the email address is correct in AWS IAM Identity Center.
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Have users check their spam or junk folders for emails titled Activate Your Amazon Q Developer Pro Subscription.
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Allow up to 24 hours for activation emails to be delivered.
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Verify the user was properly added to IAM Identity Center. For more information, see Add users to your IAM Identity Center directory in the AWS IAM Identity Center User Guide.
